MANDARIN ORIENTAL BANGKOK

Influencers Case Study
FIVE STAR CONTENT
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Sticky Rice Social & Digital Content Agency
Sticky Rice Social Media Agency

THE CHALLENGE

From indulging in an endless line up of amazing Michelin-star fares to lingering on a Sunday morning by their infinite pool after a couple of bubbly Champagne flutes, Mandarin Oriental Bangkok doesn't disappoint. Inheriting a long lasting tradition of making each step of its guest journey an unforgettable experience, the hotel felt an impulsive need to get more "social" in order to transform the customer relationship, while upgrading their recipe for excitement.

THE IDEA

Take it from us, Mandarin Oriental Bangkok knows its way around social media. With a strong and active fan base, rooting for each of their activities, the focus quickly shifted from bringing a community together to engaging a wider audience. Great, but how ? As a young and trendy agency (self pat on the back) we didn't feel the brand was appealing to a younger digital-savvy generation. It was about bringing an upbeat voice, an on-point attitude. The rest was history.

SOCIAL MEDIA TOOLS

INFLUENCER MANAGEMENT
VIDEO PRODUCTION
AD CAMPAIGNS
CONTENT PRODUCTION

OUR RESPONSE

We needed something fresher, something lighter and easily shareable, while enforcing what makes Mandarin Oriental such an iconic brand worldwide : dedication & expertise.

And there's no better way to show that new spark than where it always begins : at Asia's top venue, The Bamboo Bar.

Bamboo Bar Social Media
Bamboo Bar Facebook
Bamboo Bar Instagram
Cocktail Photo

...And at famous 2-Michelin Star restaurant, Le Normandie. Bringing a sip of fresh air and human-like feel to a highly esteemed venue.

Le Normandie Bangok Social Media
Le Normandie Bangok Facebook
Le Normandie Bangok Photoshoot
Bangkok restaurant social media

Ultimately, this new set of content reached out to a newly qualified audience, providing them with a unique take on venues they might have not considered in the first place

Social Media comments
Facebook comments

Then what ? Then, we took it a step further !

With a number of venues each offering such a distinct set of skills and unique take on international cuisines, it started to become essential to craft a more specific storytelling that could spark inquiries but also vertically position each outlet.  

Laptop Facebook
Ciao_Terrazza_Logo_jpg_1455606817.jpg

98,1%

Positive reactions

138K

Organic views

+254%

Engagement*

*Performances are given for all videos produced

Mandarin Oriental Content
Mandarin Shop Facebook
Mandarin Shop Facebook 2
Hotel Event Facebook Bangkok.jpg
Mandarin Oriental Spa Bangkok

3-MONTH RESULTS

CONTENT SHARED & LIKED
CONTENT PRODUCED
120
Content produced
12,300
Content engagement
CONTENT REACH
4 800 000
Content reach
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